Frequently Asked Questions

If there is effective therapy available for your cancer, for sure you will be able to get it treated in one of the European countries. Since there is no continued oncology care currently available in the Ukraine, except for emergencies, anywhere in Europe right now there is a better chance for finding treatment, than inside Ukraine. ⚠️ The first priority is to get somewhere safe.

No. Unless you have a medical emergency, in which case you will be immediately taken to an emergency hospital, not a cancer centre, it might take days before you will be given an appointment to see an oncologist. ⚠️ This is why it’s so important not to leave in the last minute, but as soon as you can safely do so.

No. Your safety is the most important. ⚠️ Please do not waste precious time by waiting for a hospital to get back to you.

No. Once you crossed the border and arrived to safety, your papers will be checked, you will be given food and shelter and we can help you and direct you either to the most suitable oncology centre in that country (Poland, Slovakia, Hungary, Romania, Moldova) OR you can transit that country through green corridors specially arranged for Ukrainians (with car, bus, train or commercial flights) and get to your desired destination.

➡️ If you already know which country you want to go to: we can help you recommend a hospital or can even put you in direct contact with a clinic or a doctor.

➡️ If you don’t know which country you want to go to AND you are willing to go anywhere: we can discuss the best options for you and help you get advice from a specialist network dealing with your specific tumour type.

The first and most important thing is for you to get to a SAFE country. Once you reach the first safe country, you can either get treatment there or travel further to another country. It sometimes takes many days to get confirmations from hospitals or to find the best centre if you have a very rare tumour. ⚠️ Please do not wait for this process, as you might risk not being able to safely leave the Ukraine. Please leave the Ukraine as soon as possible and once you are safe, we can discuss options with you. While you wait, you will be safe in a temporary shelter or housing.

The European Union’s temporary protection mechanism (Council Directive 2001/55/EC) grants a protected status similar to that of refugees, in any EU country, for a renewable period of one year for all Ukrainian citizens who had to flee the war after the 24th or February. These rights include residence, access to housing and education for children, the right to work and medical assistance.

Each country, however, has slightly different internal rules and procedures, and presumably a backlog of their own citizens waiting for diagnostic tests and interventions due to two years of delays caused by the COVID pandemic.

Because of this, many European organisations have realised that in some cases out-of-pocket costs might be required, and have set up EMERGENCY FUNDS for helping patients pay for these. While we cannot promise or guarantee anything, it’s important to be aware of these potential avenues of help if needed.

We can only give you further information once you have decided or you have arrived in the country of your destination.

⚠️ Please do not wait until you have information from all the countries and all possible hospitals. This takes many emails, many enquiries and many precious days might be lost. Get to the nearest safe country and we will help you from there.