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Catalogue of Resources for Ukrainian Cancer Patients

On the 4th of March the EU activated the Temporary Protection Directive to offer quick and effective assistance to people fleeing the war in Ukraine, including medical and other assistance. Temporary protection applies immediately and runs for at least 1 year. More details, including the exact wording of the European Council’s decision can be found here in all official EU languages. 

EU information for Ukrainian nationals (including rights, travel inside the EU, documents etc.)

The European Council on Refugees and Exiles’ database, containing information on asylum procedures across 23 countries: https://asylumineurope.org/ 

Contact the EU here.

Pharmaceutical companies are offering humanitarian support both in Ukraine and for the emerging refugee crisis in neighbouring EU Member States – find out more here.

Treatment in Ukraine

Ukrainian cancer patients are now, in the first instance, referred to the Lviv Cancer Center for evaluation by medical teams there. Lviv can then assess patients and treat them, if possible, in Lviv or if they are unable to do so, pass them on to other centres outside of Ukraine.
Cancer patients should ideally have an electronic referral from a Ukrainian physician but if they cannot obtain this, it’s no problem and patients can contact the Lviv Cancer Center directly, themselves.
The Lviv Cancer Centre is located at Hasheka Street, 2a, Outpatient Department where patients can register for a consultation. Information phone number: +38 032 295 70 70.
Email address: rejestratura@gmail.com
Additionally, an oncology hospital which was located in Kharkiv in eastern Ukraine has now relocated to Lviv. The address is Bogdaha Khmelnytskogo Street, 11-15, Lviv. Telephone number: +38 050 290 34 30 or +38 050 290 34 08.
An updated information about the working conditions of the oncological clinics in the whole country and contact information for patients can be found here https://cutt.ly/7AmNFjF

Where can I receive the required medicine?
If your required medicine is not available in local pharmacies, please contact the local oncological clinic in your region or a neighboring one.
We understand that the access to medicine before the war and now, during the war, is different. We know that you may encounter yourself in a difficult situation and we would like to help you.
Please note that the first places where the medicine is delivered are oncological clinics.
If you know that your oncological clinic does not have a required medicine, however a different clinic does, you may receive chemotherapy sessions there. You may have to go to a different clinic that has your required medicine.
It is possible to find out about the availability of medicine in different clinics on the website of the clinic, on their social media or by calling them.
We have created a Google document that includes the contact information of the oncological clinics and links to the lists of available medicine:
Please consult the list of medicine centrally purchased by the Ukrainian government. You can review their availability in medical institutions using the online service Є-ліки (e-Medicine) .
Regional health departments are responsible for delivering and distributing the medicine among the regions. They can also provide information about the availability of the medicine in each oncological clinic.
If you have been prescribed a medicine that is currently not purchased by the Ukrainian government, please consult your doctor regarding humanitarian aid and whether this medicine may soon arrive at your clinic. If there is no such option, you may have to go abroad to undergo your treatment. However, please take into account that the doctors´ opinions may differ and there is no guarantee that when you arrive in Europe for a treatment, you will continue receiving your therapy with the same medicine. Your treatment plan may be changed.

Adult cancer patients support fund “Inspiration Family” has created a Telegram channel https://t.me/onkosupportua
In this Telegram channel you may find useful information which is constantly updated, for example, regarding:

  • doctors available for free online consultation
  • phone numbers for information
  • information about working conditions of cancer clinics in Ukraine
  • information about medicine availability in oncological clinics and humanitarian aid arrivals

Anesthesia and palliative care
First of all, it is necessary to mention that anesthesia is only prescribed by a family doctor, or an oncologist. If you do not have access to a family doctor, you may contact charitable foundations that help with getting access to medicine, search for pharmacies etc. for patients that already have a medical prescription and a doctor's recommendation. The medicine, including anesthetics, is available at all state pharmacies in large cities. According to a state resolution to provide palliative care during war time, a doctor may prescribe a medication using the F-3 form for additional 30 days.

Charitable foundations that may be contacted by cancer patients: 
SVOYI: https://www.facebook.com/cf.svoyi/
LaVita: https://www.facebook.com/lavitafund/
Mother Theresa Foundation (Ivano-Frankivsk): http://palliative.if.ua/ua/
Kryla Nadiyi (Lviv): https://www.facebook.com/krylanadiyi.org.ua/

Important information on leaving the country for men of 18-60 years old to undergo cancer treatment, or to accompany a person with cancer
The limitation of crossing the state border for men is regulated by the State Law of Ukraine. Please read more about mobilization preparations and the mobilizationhttps://zakon.rada.gov.ua/laws/show/3543-12#Text

At the beginning of May, the Cabinet of Ministers of Ukraine modified the Rules of crossing the state border for the citizens of Ukraine. Thus, men of 18-60 years old may leave Ukraine if they:

  1. Have a disability (of any category).
    Documents (at least one of the list must be available):
    • references to the act of inspection by the medical and social expert commission (form of primary accounting documentation № 157-1 / о)
    • certification that proves such status
    • pension document or certification that proves assignment of social assistance according to the Ukrainian Law “About state social assistance for persons with disability since childhood and children with disability”, “About state social assistance to persons that do not have right for pension, and persons with disability”, with an indication of the category and reason of disability
    • certificates for benefits to persons with disabilities who are not entitled to a pension or social assistance, according to the form approved by the Ministry of Social Policy
  1. Men that accompany a person with disability of I or II category and are their father, husband, son-in-law or child.
    Documents:
    • that prove family ties
    • that prove disability of the accompanied person
  1. Men that accompany a person with disability of I or II category or another person that requires permanent attention.
    Documents:
    • that prove the compensation benefits, assistance, surplus payments for attention or supervision
    • in a case of accompanying a person with disability of I or II category, documents that prove disability of the person
  1. Guardians accompanying a person with a disability recognized by a court as incapable.
    Documents:
    • decision on the appointment of a guardian
    • if the guardian is not appointed to such a person, accompanied by one of the adult family members - in the presence of documents proving family ties and disability
  1. Men who are duly declared unfit for military service due to their state of health with the exception of military registration.
    Documents:
    • temporary conscript certificate or military card with a mark
    • excerpt from the order on discharge from military service and exclusion from the lists of personnel
  1. Men that are permanent residents abroad.
    Documents:
    • mark of the migration service in the passport document "Permanent residence in" ___ "/ stamp "Departure for permanent residence "
    • or mark of the diplomatic mission of Ukraine in the passport document "Permanent residence "___" / "Accepted for consular registration")
  1. Men who are pursuing professional higher and higher education abroad.
    Documents:
    • student card or student visa
    • translated and notarized documents on enrollment / education of a person in a foreign university
    • military accounting documents with a record of granting them a deferment of conscription (mobilization conscription)
    • certificate issued by the territorial center of recruitment and social support for travel abroad for applicants for professional higher and higher education, trainee assistants, graduate students and doctoral students studying abroad in full-time or dual forms of education
  1. Men who accompany children with disabilities and are the parents of such children, guardians, trustees, foster parents.
    Documents:
    • certificate confirming the appointment of social assistance, which indicates the category of "child with disabilities"
    • certificate of receiving state social assistance to children with disabilities, individual rehabilitation program for children with disabilities or medical opinion on a child with disabilities under 18 years
    • documents proving family ties
    • or documents confirming the relevant authority of the person accompanying the child with disabilities
  1. Men who accompany their seriously ill children.
    Documents:
    • document issued by the medical advisory commission of the health care institution
    • certificate of state aid for a child
    • documents proving family ties (if the child's parents cross the border)
    • or documents confirming the relevant authority of the person accompanying such a child (in the case of accompaniment by a guardian, trustee, one or both foster parents, foster parents)
  1. Men supporting three or more children under the age of 18.
    Documents:
    • children's birth certificates
    • certificate of registration of marriage with the mother of children
    • or a court decision on divorce and determination of the place of residence of children with their father
    • certificate of the father of a large family
  1. Men who raise a child under the age of 18 on their own.
    Documents:
    • birth certificate of the child
    • death certificate of the child's mother
    • or a court decision depriving the mother of parental rights
    • or the removal of the child from the mother without depriving her of parental rights
    • or a document recognizing the mother missing or dead

And other categories of citizens.

Source: State Border Guard Service of Ukraine
https://dpsu.gov.ua/ua/Peretinannya-derzhavnogo-kordonu-v-umovah-pravovogo-rezhimu-vonnogo-stanu/

Official information here.
Helpline: +43126768709460
Ministry of the Interior FAQ for people fleeing Ukraine (UK)
Public Employment Service: how to get a work permit (DE / UK / EN)

Key organisations helping on the ground:
List of organisations (DE)
Facebook page to help people fleeing the war (DE)
Caritas Austria (DE)
Psychological support hotline (UK)
From Austria 0134301014
From abroad +43 6699665109

Free travel options:
All Wienen Linien local public transport and OeBB trains

National contact details:
Federal Government’s Information website (FR / NL / DE / EN / UK) +32 24888888
Information by the Immigration office on temporary protection application for Ukrainians in Belgium (FR / NL / EN)
Hotlines of the Embassy of Ukraine in Belgium
Reserve Line +32 23792115
General questions +32 23792160
Housing questions +32 23792112

Key organisations helping on the ground:
Red Cross – Flemish community (NL / FR / EN) +32 15443407
Red Cross – French community (FR) +32 81771648
Agence Fédérale pour l’Accueil des Demandeurs d’Asile +32 22134411 (FR / NL / EN)
Serve the City Brussels (FR / NL / EN) +32 27343502
List of initiatives in Belgium – Belgians for Ukraine (EN)
Facebook page - Solidarity with Ukraine (EN)
PAG-ASA for victims of exploitation (EN / FR / NL) +32 25116464

Free travel options:
SNCB/NMBS trains and Thalys

Official information: https://ukraine.gov.bg

National contact details:
Government’s unified information portal on measures and actions related to the crisis in Ukraine (BG / UK / EN)
Information from the State Agency for Refugees (EN / UK)
Registration points – Map with information (BG / UK / EN / RU)
Hotline numbers 029055555 , +38 0322465075
Ministry of Foreign Affairs crisis hotline +35 929482404 , email crisis@mfa.bg

Key organisations helping on the ground:
Association of Ukrainian Organisations “Mati Ukraina” Facebook group (BG / UK)

Free travel options:
BDZ trains

For up-to-date information from the Government of Croatia: visit here

National contact details:
Ministry of Interior webpage for Ukrainian refugees (HR / UK)
Ministry of Interior leaflet with dedicated information (HR)
Information on the activation of the temporary protection directive (HR)

Key organisations helping on the ground:
Croatian Red Cross (HR / EN)
Hotlines and useful contact numbers (UK / HR)
UNHCR email hrvza@unhcr.org
IOM email iomzagreb@iom.int

Free travel options:
People fleeing from Ukraine can use HŽ Putnički prijevoz trains free of charge with ‘solidarity tickets’ and with a “Help Ukraine Ticket”.

National contact details:
Ministry of Interior Homepage (GR)
Information on the activation of the temporary protection directive (EN / GR)

Key organisations helping on the ground:
Facebook group for Ukrainians seeking advice - Cyprus Refugee Council  (EN)
UNHCR Cyprus (EN)

Information for Ukrainian Citizens by the Interior Ministry of the Czech Republic
Official information from the Ministry of Health. 

National contact details:
Information for Ukrainian citizen fleeing the conflict (UK / CS)
Refugee Facilities Administration of the Ministry of the Interior (CS / EN / UK)
Ministry of Interior helpline +42 0974801802
Embassy of Ukraine in Prague – Facebook page (UK)

Key organisations helping on the ground:
We Stand Behind Ukraine (CS / EN / UK / RU)
Drive for refugees – To get transport from the border (CS / EN / UK)
Support Facebook Group (CS / UK)
Refugees Welcome (CS / EN)
Association for Integration and Migration (EN)
Organisation to Support Refugees (EN)
ADRA (Humanitarian and Development Organisation) (CS / EN)
CARE ČR (CS)
Czech Red Cross (CS)
Člověk v tísni (People in Need) (CS)
Diakonie ČCE (CS)
Caritas Czechia (CS)
Lékaři bez hranic (Doctors without borders) (CS)

Free travel options:
RegioJet, Leo Express, České dráhy trains, Arriva transport, Prague public transport and public transport in the Central Bohemian Region.
Helpful links from the Ombudsman: https://www.ochrance.cz/en/alert/ 

National contact details:
Danish Immigration Service – (EN / UK)
Denmark immigration service dedicated webpage on how to apply for residence permit (EN), support to Ukraine (EN)
Danish Centre for the Ukrainian crisis (UK / EN)

Free travel options:
People fleeing from Ukraine can use DSB trains free of charge.
Ukrainian cars can pass Öresundsbron (Denmark-Sweden bridge) without being charged.

Official information here.

National contact details:
Government Official Website for people fleeing the war (EE / EN / UK/ RU)
Ministry of Interior Homepage (EN)
Ministry of Economic Affairs and Communications (EN)
Police and Border Guard Board Homepage (EE / EN / UK / RU)
Social Insurance Fund Homepage (EE / EN / RU) Hotline 1247
Government webpage with information for Ukrainian citizens (EE / EN / RU)
Youth Portal (EE / RU)

Key organisations helping on the ground:
List of NGOs (EE / EN / RU)
Estonian Refugee Council (EE / EN / UK / RU) Hotline (every day 9h00-19h00) +37 256782288 
Estonian Red Cross (EE)
Ukrainian Cultural Center (EE / EN / UK)Mondo MTÜ (EE / EN)

Free travel options:
Elron trains and Public Transport trains

National contact details:
Government’s webpage on how to help Ukrainians (FI / SV / EN)
FAQs on the Finnish Immigration Service webpage (FI / SV / EN)
Instructions for refugees arriving in Finland (FI / SV / EN)

Key organisations helping on the ground:
Finnish Red Cross (FI / SV / EN)
Finn Church Aid (FI / SV / EN)  

Free travel options:
People fleeing from Ukraine can use Onnibus transports and VR trains free of charge.They can also benefit from a 95% discount on net fares for one-way Finnair tickets from Warsaw, Krakow, Gdansk, Budapest and Prague to Helsinki.

Ukrainian Embassy in France 
Information for Ukrainian refugees in France
Welcome point in Paris +33 (0)1 87 66 66 12
Paris Expo porte de Versailles - Hall 2.1 (Métro et Tram Porte de Versailles – access by avenue Ernest Renan 75015 Paris) Map
Red Cross provides buses to go there from every train station. From the Airport take the train to “Gare du Nord” (30 min). When arriving at the Airport, please also look for the Red Cross office.

Free travel options:
SNCF and Thalys trains

Official information here.
German Federal Foreign Office: German | Ukrainian 
German Ministry of the Interior – Germany4Ukraine: Deutsch | українська | English | русский 

Information for Ukrainian cancer patients provided by the German Cancer Research Center:  English | українська | русский  | Deutsch
UNHCR’s national partner Informationsverbund Asyl und Migration 

Key organisations helping on the ground:
Alliance of German aid organisations collecting donations for Ukraine (DE / EN)
UNHCR (DE)
German Red Cross (DE)
Aid organisation focusing on medical care (DE)
Caritas International (DE)
Diakonie Katastrophenhilfe (DE)
Pro Asyl (DE / EN)
Legal consultants (DE)

Free travel options:
DB trains, ODEG trains, Thalys trains and all regional and local public transport
The German Cancer Research Center: Emergency fund of German cancer society that patients from UA that are already in a German hospital and under treatment, with refugee status can apply for - up to 5000€ for travel expenses, accommodation (+of family members).
Information for refugees here.

Medical institutions:
For children:
Munich - Dr. von Hauner Children's Hospital
Head of clinic: Professor Dr. med. Dr. sci. nat. Christoph Klein
Contact: Natalie Kusmina, Russian speaker
Tel.: +49 89 4400 72014 
Natalie.Kusmina@med.uni-muenchen.de

Berlin: University Hospital in Berlin, the email address to which we can direct the patients is: Charite.international@charite.de

Mainz: University Clinic in Mainz
It is necessary to have all possible medical documentation on the course of the disease, which will indicate previous studies, current treatment status, drugs and doses administered.
Professor Prof. Dr. Norbert W. Paul is responsible for humanitarian and medical care for our citizens. Medical documentation and a request for treatment must be submitted to the e-mail address below:
norbert.paul@uni-mainz.de

Additional contact persons:
In Germany - Andriy Redya +491773397021
In Ukraine - Natalia Zohnyuk +380667868251

National contact details:
Government’s webpage with information for Displaced Persons (GR / UK / EN)
Embassy of Ukraine in Greece (EN) Hotline +30 693276606

Key organisations helping on the ground:
UNHCR (GR / EN / FR)
List of organisations (EN)

Government information for Ukrainian nationals
Human rights NGO info for Ukrainian nationals (in HU, EN, UK, RU): Information for people fleeing from Ukraine - Hungarian Helsinki Committee

Hungarian Directorate General for Aliens Policing Information for people fleeing Ukraine (EN / UK)

Government hotlines
From Hungary 06 80310310
From Ukraine 0800 504546
From other countries +36 15501828, email menekultinfo@me.gov.hu
National Humanitarian Coordination Council - for Ukrainians near the Hungarian border: 1357 (one call is 500 forints/EUR 1.37)
Embassy of Ukraine Facebook page (UK)

HU legislation for cancer patients from Ukraine (available only in HU)
Temporary Protection in Hungary: Temporary Protection Status gives you certain rights and obligations. The status gives you residency rights; access to housing; social welfare assistance; medical care; legal guardianship and safe care for unaccompanied children under 18; access to education for children under 18 and access to jobs (with some restrictions). Temporary Protection will last until 4 March 2023 but may be extended. A Temporary Residence Certificate (ideiglenes tartózkodásra jogosító igazolást) lets you stay legally for 30 days in Hungary and may give you access to some assistance, but it DOES NOT give you the same rights as Temporary Protection. You can call the Government of Hungary’s Hotline free from Hungary for more questions: 06 80 310 310 . You can also consult the Hungarian Helsinki Committee’s FAQs on Temporary Protection. You can submit your application at the following addresses.

Free travel options
All MAV trains with a free "solidarity ticket", and all BKK public transport free of charge in Budapest.
Wizz Air supports Ukrainian refugees by offering them 100,000 free seats on all continental Europe flights departing from Ukraine’s border countries.

Budapest:
National Institute of Oncology - for Adults
1122 Budapest, Ráth György u. 7-9.
(+36 1) 224 8600
https://onkol.hu/2022/03/07/menekultellatas/

Semmelweis Egyetem Klinikai Központ/ Clinical Center
1085 Budapest, Üllői út 26. I. em. 104.
459-1500 / 55200
https://semmelweis.hu/klinikaikozpont/elerhetoseg/

​​MISKOLC:
Borsod-Abaúj-Zemplén Megyei Kórház/Hospital - Oncology for adults and children
3526 MIskolc, Szentpéteri kapu 72-76
+36 46 321 211

NYÍREGYHÁZA:
Szabolcs-Szatmár-Bereg Megyei Önkormányzat Jósa András Kórháza/Hospital - Oncology for adults and children
4400 Nyíregyháza, Szent István u. 68.
+36 42 465 666

DEBRECEN:
DEBRECENI Klinika/Oncology - Oncology for adults and children
Debrecen, Nagyerdei krt. 98, 4032
+36 52 411 717

All Cancers:
Hungarian Cancer League/Magyar Rákellenes Liga
www.rakliga.hu
06 80 505 675
info@rakliga.hu
Therapeutic route organization, spiritual support
Available in HU, EN, RU

Regionális Egészségügyért Alapítvány/Regional Health Foundation
www.regea.hu
Fodorné Vincze Anna, Onkopszichológus: +36 20 216 94 59
regeaalapítvány@gmail.com , anna710517@gmail.com
Spiritual support, professional help
Available in HU

Breast cancer:
Bridge of Health Alliance, Against Breast Cancer;
https://egeszseghid.hu/
Báródi Edit: edith.barodi@gmail.com
Counseling, spiritual help, online, by phone, looking for a doctor, referral to a care facility
Available in HU, EN, RU

Female cancers:
Mallow Flower Foundation/Mályvavirág Alapítvány
https://malyvavirag.hu/international-care/hu
info@malyvavirag.hu
Coordination, information, management
Available in HU, EN

Child hematology:
Kosztyu Ádám Emlékére Alapítvány/Foundation in Memory of Ádám Kosztyu
http://2004kosztyuadam.hu/j173/index.php/hu/
Kosztyu Viktória: +36 20 434 6587
Help with information, Russian-Ukrainian language interpretation
Available in HU, UA, RU

Other charities:

Facebook group for accommodation (HU)
Hungarian Red Cross (HU)
The Hungarian Charity Service of the Order of Malta (HU)
Caritas Hungary (HU)
Migration Aid Facebook Page (HU)
Hungarian Helsinki Committee Information Page (EN)
Hungarian Association for Migrants (EN / UK / RU)

National contact details:
Irish Department for Justice Information about visa requirements (EN)
FAQs for travelling to Ireland (EN)
Government dedicated webpage with information about the Temporary Protection Directive (EN)
Citizens Information for International Protection (EN)

Key organisations helping on the ground:
Irish Refugee Council (EN)

Free travel options:
Irish rail trains, Bus Éireann transportation and Expressway transportation

National contact details:
Ministry of Foreign Affairs (IT)
Ministry of Interior (IT) Guide for Asylum Seekers  (EN)
National Civil Protection Department (IT / EN) - Cards with key information (IT / EN / UK / RU)

Key organisations helping on the ground:
UNHCR (IT)
Italian Council for Refugees (IT)
Comunità di Sant’Egidio (EN / IT / RU)
Italian Red Cross (IT)
Caritas Ambrosiana (IT)
NGO AVSI (IT)
NGO AIBI (IT)
NGO Intersos Facebook Page (IT)

Free travel options:
People fleeing from Ukraine can use Flixbus transportation, Marino Bus transportation and Trenord trains free of charge. They can also travel free of charge with Trenitalia group transport within a maximum of 5 days from entering Italy.

Official information: https://www.ukraine-latvia.com

National contact details:
Information for Ukrainians coming to Latvia (LV / UK / EN / RU) – not an official website, but redirected from the Government’s website
City Council of Riga Hotline (24/7) +371 80000800
Information on free Healthcare state funded services (8h30-17h00) +371 80001234

Key organisations helping on the ground:
Unified information helpline for Ukrainians in Latvia (24/7) +371 27380380
Telegram: t.me/ukrainelatvia
Hotline in Riga (24/7) +371 80000800

Free travel options:
Latvijas dzelzceļš trains

Official information here.

National contact details:
Interior Ministry information for people coming from Ukraine (EN / LT)
Migration Department (UK)
Eurodesk Lithuania (LT / UK / EN)
Migration issues hotline (every day 7h30-21h00) +370 52717112
Accommodation hotline (24/7) 1827 from Lithuania, +370 67722222 from abroad
Humanitarian assistance (24/7) +370 68498688

Key organisations helping on the ground:
Social initiative Stiprus Kartu (UK / EN / LT)
Lithuanian Red Cross (LT)
Lithuanian Caritas (EN / LT)
National Volunteer Support Coordination Center (LT / EN / UK)
Maltieciai (EN / LT)
Work in Lithuania (EN)

Free travel options:
LTG trains and Vilnius buses

National contact details:
Government’s information on reception of Ukrainian refugees (FR / EN with forms in FR / EN / UK / RU)
Ministry of Foreign Affairs (FR / EN)
Information of the temporary protection shelter for initial reception (UK / FR / EN)
For consular questions from people leaving or in transit from Ukraine +35 224782386

Key organisations helping on the ground:
LUkraine, Ukrainian community in Luxemburg (UK / EN)
Red Cross - FAQ for Ukrainian refugees (EN/ FR/ DE), email wellkomm@croix-rouge.lu (in FR / EN / DE / UK / RU)
Médecins du monde: for medical help (FR) +35 28892371
Caritas Luxemburg (FR / EN)

Free travel options:
All public transport

Official information here and here.
Ministry of Home Affairs Information for Ukrainians refugees (EN) 

Government website for Ukrainian nationals entering the country: https://dopomoga.gov.md/ 
Moldovan Prime Minister telegram channel with travel info: https://t.me/s/prima_sursa_md
Charter flights from Moldova to EU countries: https://www.caa.md/repatriere

Hotline of the Bureau of Migration and Asylum (Call from Moldova) 📞 08000 01527
Hotline of the Bureau of Migration and Asylum (Call from Ukraine) 📞 +373 22 820 007
Hotline of the Border Police of the Republic of Moldova 📞 +373 22 259 717
For information relating to the Cash Assistance Programme for Refugees in Moldova please click here.
Persons who fled Ukraine can be considered for the grant. They can be Ukrainian nationals or citizens of other countries who were residing in Ukraine. Each eligible refugee is entitled to 2,200 MDL/month. The grant will be renewed for refugees remaining in the country. More info here.

Children and Adults:

Chisinau Oncology Institute
Dr. Rodica Golban
+37369285744

„Viața fără leucemie” (Life Without Leukemia)
viatafaraleucemie.md/
Natalia Vîlcu-Bajurean, 
President of the Parent Association
phone: +37360497733

National contact details:
Information on webpage from the Ministry of Justice and Security (NL / EN)
Inmigration Service (NL / EN)
Emergency reception centres: The Hague (EN) Hotline (Monday-Friday 8h30-17h00) +31 703538024 , Groningen (EN), Amsterdam (EN), Maastricht (EN)

Key organisations helping on the ground:
Overview of organisations helping on the ground (NL)
Vluchtelingenwerk (Refugee Council) (NL / UK)

Free travel options:
NS trains, Thalys trains and all public transport

Government website by the Interior Ministry: Information for refugees from Ukraine

People fleeing from Ukraine can use free of charge the following means of transport:
PKP Trains Railway 
Polferries ferry services
Flixbus transportation from Polish border cities to elsewhere in Poland 
Wizz Air offers Ukrainian refugees 100,000 free seats on all continental Europe flights departing from Ukraine’s border countries
They can also benefit from discounted tariffs with LOT Airlines
Uber also offers unlimited free trips between the Ukrainian border and Polish cities

For up-to-date information from the Government of Poland: visit ua.gov.pl
On the Government of Poland’s dedicated website ( ua.gov.pl ), you can find information about:

Medical assistance
Finding a job
Education
Social benefits
Legal help
Information about train travel
24/7 assistance

For specific questions about receiving a Polish PESEL number, visit here

UNHCR Cash Assistance: the UNHCR has begun enrollment in Warsaw for its cash assistance programme for new arrivals from Ukraine. Eligible recipients will receive 700 Zloty for 1 person + 600 Zloty per additional family member (with a cap of 4) per month. Cash assistance is provided one time per month, for at least 3 months.

Primary contact for Ukrainian cancer patient children for Poland:
The Polish Society of Pediatric Oncology and Hematology has a helpline for doctors and parents from Ukraine (also in Ukrainian) regarding the possibility of treating children in Poland, including transport and logistics.
www.ptohd.pl
https://www.facebook.com/PTOiHD/
Email: sekretariat@ptohd.pl pomoc@ptohd.pl
Tel: 887 662 866 (Polish, English)
Tel: 887 669 934 (Ukrainian)
Prof Młynarski coordinate help for children with cancer - they cooperate with all children's oncology centers - they find the optimal place depending on the disease and condition of the child - you must report to the e-mail address provided by the secretariat

Primary contact for Ukrainian cancer patient adults for Poland:
Polish Oncology Association nikola.jennek@pto.med.pl
Phone number for general official hotline of Polish National Health Fund for oncological patients from Ukraine (it is in Ukrainian and Russian and English and Polish languages) The hotline allows to register the patient to get medical appointment.
800 190 590 (ONLY ACCEPTS CALLS FROM INSIDE POLAND!)
For those calling from abroad, there is a different telephone number: (+48) 22 125 66 00

Warsaw Cancer Institute
Narodowy Instytut Onkologii
im. Marii Skłodowskiej-Curie
Państwowy Instytut Badawczy
ul. W.K. Roentgena 5,
02-781 Warszawa

OmeaLife Foundation - breast cancer - help women with breast cancer to continue treatment in Poland!

They cooperate with the Breast Unit in most Polish cities: Warsaw, Gdańsk, Poznań, Kraków, Gliwice, Łód,, Białystok (Warszawa, Gdańsk, Poznań, Kraków, Gliwice, Łódź, Białystok).

What medical documents are needed:
biopsy results;
treatment that has already been performed (surgery, chemotherapy, etc.)
hormone therapy: what exactly? When?
radiation: how many times? When?

The OmeaLife Foundation has also started cooperating with Ukrainian translators, so they will be able to translate the medical history.
astajewska@omealife.pl
tel .: +48510073423
https://www.facebook.com/ada.stajewska

Childhood Cancer:
Fundacja Pani Ani - Rehabilitation of children suffering from cancer
Ania Buchacz – CEO
mail: ania@fundacjapaniani.org

All cancers:
Fundacja Rakiety (Katowice and Warsaw)
https://fundacjarakiety.pl/
https://www.facebook.com/fundacjarakiety
FB post in UA
​​☎️ +48 22 230 25 20 – о год.  8:00-15:00 (Warsaw Genomics)
☎️ +48 793 293 333 – о год.  15:00-8:00 (Fundacja Onkologiczna Rakiety)

ALIVIA Foundation website here.

Polish National Cancer Federation website here.

Official information here.

National contact details:
Dedicated government website (PT / EN)
Information for people arriving in Portugal from Ukraine (PT / EN)
Information on International Protection (EN)
Information on International Protection for unaccompanied minors (EN)
List of public services by region (EN)
Asylum Information Database (EN)
National Line against Trafficking in Human Beings (PT) +35 1964244281
email dcinv.unidadeantitrafico@sef.pt 

Key organisations helping on the ground:
Ordem de Malta Portugal (PT)
Amnistia Internacional Portugal (PT)
Consultores inmobiliarios pela Ucrania - Facebook group (PT)
Portuguese Red Cross (PT)

Free travel options:

CP – Trains of Portugal

Government website for Ukrainian nationals entering the country: https://dopomoha.ro/uk 
(If you are coming from Ukraine and need safe, reliable information on access to territory, services available, rights and obligations as well as the application of the Temporary Protection Directive and accessing asylum in Romania)
More information here.

Romanian National Council for Refugees (CNRR)
Services: information, legal counseling
Website: https://www.cnrr.ro/index.php/ro/
Email: office@cnrr.ro
Hotline: (004) 0730073170
Phone: (004) 0213126210

UNHCR Romania
Office Phone: +40 21 201 7873 (Monday-Friday: 9:00-17:30)
Hotline: +40 723 653 651 (available 24/7)
Email: rombu@unhcr.org

UNHCR provides cash assistance for refugees from Ukraine who are in Romania.

Romanian Red Cross provides cash assistance for refugees from Ukraine who are in Romania. In order to apply, you need to download an app to your phone. More info here.

➡️ Where to seek asylum in Romania
➡️ Who to contact for different types of help 
➡️ Your rights and duties in Romania
➡️ How to contact UNHCR 
➡️ How to report misconduct
➡️ Information for children and young people arriving from Ukraine
➡️ Frequently asked questions
➡️ Coronavirus (Covid-19)

Primary contact for Ukrainian cancer patient children for Romania and Moldova:

Asociatia Little People Romania 
Tel: 0040758238841 (English, Romanian, Hungarian)
Tel: 0040762723739 (Russian)
Email: contact@thelittlepeople.ro
FB: https://www.facebook.com/LittlePeopleRomania

Youth Cancer Europe 
Ukrainian language phone line: 0040758105142 - Hanna Ryzhkova 
English language phone line: 0040745821573 - Katie Rizvi
Romanian language phone line: 0040758238841 - Hilda Hajdu
Contact us by direct message on Facebook

For children: There is a single contact point at office@srohp.ro where all the available beds will be constantly updated and centralised and incoming cases would be immediately put in contact with the most appropriate paediatric oncology clinic.
Website for collecting information: https://ukrainechildcancerhelp.ro/ro

Institute of Oncology Cluj-Napoca
34-36 Republicii Street, Cluj-Napoca
www.iocn.ro
office@iocn.ro
Ukrainian speaker: Dr. Bandi Mariana, 
Russian speaker: Dr. Ion Cojocaru and Dr. Tatiana Cirimpei

Institute of Oncology Bucharest
Dragomir Andreea, Secretariat Manager 0735176009 (RO, EN) 
Patients can go straight to the hospital or get in touch with her but they need to have already the following documents:

  • Passport or border crossing document
  • Medical documents translated in ENG

Border: Sighetul Marmatiei:
Dr. Constantin Opris Baia Mare County Emergency Hospital 
Str. George Cosbuc nr. 31, Baia Mare, Maramures
https://www.spitaljbm.ro/
directiune@spitaljbm.ro 
0262205100129

Sighetul Marmatiei Municipal Hospital
Str. Avram Iancu nr. 22, Sighetu Marmatiei, Maramures,
https://www.spitalsighet.ro/
spital@zifer.ro

Border Halmeu: Satu Mare County Hospital
Str. Eroii Revoluţiei nr 1-2, Satu Mare
https://sjusm.ro/
office@sjusm.ro

Border Galati: Sf. Apostol Andrei County Emergency Hospital
Str. Brailei nr. 177, Galati, Galati
www.spitalulurgentagalati.ro
secretariat@spitalulurgentagalati.ro

Border Isaccea: Tulcea County Emergency Hospital
Strada 1848 nr. 32, Tulcea, Tulcea
https://spitaltulcea.ro/
spitaltulcea@spitaltulcea.ro

Timisoara:

Asociatia OncoHelp - offers free medical services of oncology, radiotherapy, hematology, upper and lower digestive endoscopy, medical imaging.
Str: C Porumbescu Nr 59,  Timișoara
https://oncohelp.ro/
valeriu.boruga@oncohelp.ro
0256495403 , 0356460995 , 0753595959 - contact for refugee patients (translator insured)

Youth Cancer Europe 
Ukrainian language phone line: 0040758105142 - Hanna Ryzhkova 
English language phone line: 0040745821573 - Katie Rizvi
Romanian language phone line: 0040758238841 - Hilda Hajdu
Contact us by direct message on Facebook

Asociatia Bolnavilor de Cancer si Hepatita Giurgiu - liver disease or any type of cancer
Str. Bucuresti, bl.107, ap.44, sc.C, Giurgiu 
https://abch-giurgiu.webnode.ro/despre-noi/
cretugeorgiana9@yahoo.com
Cretu Georgiana 0731237533 contact person
patient navigator and counseling, translator needed.

Asociatia Importriva Cancerului Timisoara - patient assistance
Str. SEXTIL PUSCARIU, nr. 9, sc. B, ap. 10, Timisoara,  
https://www.facebook.com/asociatiaimpotrivacancerului.timisoara/
impotrivacancerului@gmail.com
Claudia Bocoiu (VP) 0728062278
Translator Simona Liber - Lancrajan 0787812682 (the patient can contact her and he\she will be redirected to a hospital)

Asociatia Romana Împotriva Leucemiei - Leukemia patients
https://www.aril.ro/
monica.bunaciu@aril.ro
Monica Bunaciu 0722983426 - contact person

Asociatia Melanom Romania - patients with melanoma
Violeta Astratinei 0031646699527 - president of the association
Lidia Cabiniuc 0733580015 - romanian phone number contact
Anca Andronic 0784717091 - Bucharest phone number contact
https://www.melanomromania.org/
melanom.romania@gmail.com
Doctors in contact with association:
- Dr. Ana-Maria Forsea, Ph.D., Profesor Asociat Univ Carol Davila, Specialist Dermatologie, Spitalul Univ. Elias
- Dr. Andrei Ungureanu, Specialist Oncologie Medicala, Centrul de Radioterapie Amethyst, Cluj
- Dr. Michael Schenker, Specialist Oncologie Medicala, Centrul de Oncologie Sf. Nectarie, Craiova
- Dr. Mihai Marinca, Specialist Oncologie Medicala, Institutul Regional de Oncologie Iasi
- Dr. Serban Negru, Specialist Oncologie Medicala, OncoHelp Timisoara

Government website for Ukrainian nationals citizens entering the country: https://ua.gov.sk/en.html
Information for Ukrainians entering Slovak republic

Key organisations helping on the ground:

IOM (SK / UK / EN / RU)
NGO Človek v ohrození  (People in need)  (SK / EN) Infoline +421 917239708
NGO Sme spolu (Slovak – Ukrainian NGO)  (UK / SK / EN) Hotline +421 911201889
NGO Iniciativa Kto pomoze Ukrajine (NGO Initiative to help Ukraine) (UK / EN)
NGO Magna (EN)
Slovak Red Cross (UK / SK / EN)
Dental health care (EN / SK / UK)
Ukraine-Slovakia Help (UK / SK / EN) Hotline +421 911201889 (Telegram, WhatsApp or Viber), email: ukrajina.sk.sos@gmail.com
Človek v ohrození (People in Need) Facebook page (SK)
Human Rights League (SK / EN)
Mareena Facebook group (SK)
NGO Nadácia Integra (SK)
NGO Úsmev ako dar (Smile as a gift) (SK / EN / UK)
Greek Catholic Eparchy Kosice (SK / UK)

Free travel options
People fleeing from Ukraine can use ZSSK trains free of charge.
Wizz Air offers Ukrainian refugees 100,000 free seats on all continental Europe flights departing from Ukraine’s border countries.

Slovakian Cancer League
https://www.lpr.sk/pomahame-ukrajinskym-onkologickym-pacientom/

The National Oncology Institute: Slovakian healthcare providers
https://www.noisk.sk/facilities-network

Association of lymphoma and leukemia patients Slovakia:
https://www.facebook.com/lymfomaaleukemiaslovensko/posts/2120583071433265

National contact details:
Government’s website, including information on entry into the country and international protection (SL / UK / EN)
Government Hotline (8h00-18h00):
From Slovenia 0804142
From abroad +386 14787530 , e-mail info.ukrajina@gov.si

Free travel options:
Slovenske železnice trains 

National contact details:
Spanish Agency for the International Cooperation and Development webpage (ES)
Ministry of the Interior’s webpage (ES), with information on temporary protection
Ministry of Inclusion, Social Security and Migration Hotline +34 910474444  (ES/ UK)
National Line against Trafficking in Persons
From Spain +34 900105090, email trata@guardiacivil.es
Spanish government: recommendations (ES)

Key organisations helping on the ground:
Spanish Red Cross (ES)
Cáritas (ES)
Comisión Española de Ayuda al Refugiado (ES)
Medicos del mundo (ES)
Aldeas Infantiles (ES)

Free travel options:
Renfe trains

Infor­ma­tion for persons coming to Sweden from Ukraine

Patients with rare diseases and complex conditions affected by the war in Ukraine can ask for the support provided by the European Reference Networks (ERNs).

(ERNs) are virtual networks comprised of more than 1500 highly specialized medical teams located in 300 Hospitals in 25 EU countries and Norway, including in the EU countries neighbouring Ukraine (Poland, Romania, Slovakia and Hungary). Using a dedicated IT platform and telemedicine tools ERNs give patients and doctors across the EU access to the best expertise and timely exchange of life-saving knowledge, without having to travel to another country.

The ERNs have launched a dedicated web page for Ukraine, https://www.erncare4ua.com/  accessible in most EU languages, Ukrainian and Russian, with contact points for each ERN by specialty, as well as their list of members in Ukraine Border countries and beyond.

A dedicated focal point Rare Diseases Hub Ukraine is also in place, to provide specialized medical support to patients with rare diseases inside or outside Ukraine. This application connects rare disease patients from Ukraine with organizations and hospitals, members of the European Reference Network (ERN) and aim to provide the specialized medical support they may need during this emergency.

Ways to make a request on the Rare Diseases Hub Ukraine:
- create an account to identify yourself as a patient or doctor, here.
- send an email to rarediseaseshub4ua@sjd.es and explain your medical need.
- call Monday to Friday, from 9 am to 5 pm, Central European Time at +34 93 600 61 11.

Youth Cancer Europe 
For young people with cancer under the age of 40 
www.youthcancereurope.org 
Ukrainian language phone line: 0040758105142 - Hanna Ryzhkova 
English language phone line: 0040745821573 - Katie Rizvi
Contact us by direct message on Facebook 

Sarcoma Patients EuroNet Association
https://www.sarcoma-patients.eu/en/
michi.geissler@sarkome.de
0049 173 451 7589
0044 777 571 2569

CML Advocates Network (Chronic Myeloid Leukemia)
https://www.cmladvocates.net/
Lidija Pecova   
lidija@cmladvocates.net                 
+389 78388235

International Brain Tumour Alliance
https://theibta.org/
Kathy Oliver
kathy@theibta.org
0044 777 571 2569

European Cancer Organization’s collected resources website: https://www.europeancancer.org/help

ESMO Clinical Practice Guidelines are now available in Ukrainian, for several cancer types.
The Guides for Patients translate complex medical terms into a language understandable to patients, their relatives and caregivers and are designed to help them better understand the nature of different types of cancer and evaluate the best available treatment choices.
Download below the Cancer Patient Guides for the following tumour types in Ukrainian:
https://bit.ly/3QeqiMq